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Are there any minimum deposits?

Yes, Panda Pay has a minimum deposit requirement to activate your first trading strategy of $100 USD. This ensures there’s sufficient capital to execute trades efficiently.

How often can I withdraw my profits?

You can withdraw profits once a week on Fridays, subject to account verification and withdrawal limits. Requests are typically processed within 24–48 hours. You’ll receive an email confirmation once your funds have been sent to your linked account. Withdrawals must include a screenshot of the wallet address and QR code that also includes the Network (ERC20 or TRC20)

How do I deposit funds?

You can fund your Panda Pay account via crypto only. All deposits are securely handled through encrypted channels. Depending on blockchain your balance should be populated within 20 minutes to a couple hours. Please message support@pandapayinc.com if your balance is not populated after 5 hours of sending to the deposit address.

What are the risks involved?

All forms of trading carry risk, and past performance does not guarantee future results. Panda Pay provides the tools, transparency, and education to help you make informed decisions — but it’s important to invest only what you can afford to lose and to diversify across different strategies.

What types of trading strategies does Panda Pay offer?

Panda Pay provides access to a range of strategies developed by experienced traders and quantitative analysts. These include trend-following algorithms, scalping systems, and manually managed portfolios. All results are transparently tracked so you can monitor performance on your dashboard in one place.

How do I get started with Panda Pay?

Getting started is easy. Simply create an account on our website, verify your identity, and connect your funding source. Once your account is approved, you can explore available trading strategies, set your preferences, and begin participating — all from your dashboard.

Can I pause or change my strategy?

Yes. You’re always in control. You can pause or cancel your plan early but there will a 5% penalty for canceling your plan early before the expiration. This process can take 3-5 business days. Please message our support@pandapayinc.com to cancel your plan.

How do I get support?

You can reach our support team 24 hours a day, 7 days a week via email and through our in-platform chat. Simply log into your dashboard, select “Support”, and open a ticket or chat with an agent. For urgent matters, you can also call our dedicated line (see the Contact Us page for details). We're here to help with onboarding, technical questions, or any transaction-related queries. Please message us at: support@pandapayinc.com

Regions served?

PandaPay currently supports clients in all regions besides: United States and Canada. We are working to expand to additional regions and will announce new service areas when available. If you’re outside these regions, please contact us and we will let you know when we’re set up to support your country.

Withdrawals?

When you’re ready to withdraw funds, simply navigate to the “Withdrawals” section of your dashboard, enter the amount you’d like to transfer, and select crypto. Withdrawals are processed according to our settlement schedule (every Friday) and you’ll receive a confirmation once the transfer is initiated. If you need assistance or faster processing, our support team can help.

Fees & pricing?

We believe in transparent pricing. Your fee structure depends on your account type, transaction volume and chosen strategy. Typical transaction fees and platform fees will be clearly displayed in your account dashboard before you activate a plan. There are no hidden costs — you’ll always see what you’re being charged. If you switch strategies or adjust your account, your revised fee table will be displayed for your approval.

What is Panda Pay?

PandaPay is a secure digital investment/trading platform built to give individuals access to professional-grade execution and transparent results — in a simple and secure interface. We combine bank-level security, fast execution, and user-friendly tools so you can create an account, fund it, choose your strategy and track results — all in one platform.

Is my money secure?

Yes — we implement strong security controls to safeguard your funds and data. This includes encryption, segregated client accounts, two-factor authentication (2FA), and industry-recognized certifications (e.g., SOC 2, ISO 27001) to ensure your money and personal information are protected. You’re always in control, and we monitor for fraud and unauthorized access around the clock.

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